Privacy Policy
Effective Date: 1st June 2023
1. Information We Collect
We may collect various types of personal information from you when you interact with our Website. The types of information we collect may include:
1.1. Contact Information
- Name, Address and City
- Email address
- Social media accounts
The basis on which we may process these data is:
- Upon the provision of consent.
1.2. Payment Information
When you make a purchase on our Website, we may collect payment-related information such as your credit card details or other payment methods. Please note that we do not store your payment information on our servers. We use a secure payment gateway provided by Yoco to process payments securely.
1.3. Browsing Information
We may collect certain information about your browsing activities on our Website, including your IP address, browser type, device information, and cookies. This information helps us improve our Website, analyze trends, and provide you with a better browsing experience.
2. How We Use Your Information
We use the information we collect from you for various purposes, including:
2.1. Providing Services
- Fulfilling your orders, processing payments, and delivering products to you.
2.2. Communication
- Responding to your inquiries, providing customer support, and sending you important updates and notifications regarding your orders or our services.
2.3. Marketing and Promotions
- Sending you newsletters, special offers, and promotions that may be of interest to you, with your prior consent. You can opt-out of receiving marketing communications at any time.
2.4. Website Improvement
- Analyzing user behavior, monitoring website performance, and making enhancements to improve your browsing experience.
3. Sharing Your Information
We respect your privacy and do not sell, trade, or disclose your personal information to third parties without your consent, except in the following circumstances:
3.1. Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, or marketing agencies. These service providers are bound by confidentiality agreements and are only permitted to use your information for the specific purposes outlined in our agreement with them.
3.2. Legal Requirements
We may disclose your information if required by law, court order, or government regulation to comply with legal obligations or protect our rights, property, or safety.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our Website. Cookies are small text files that are stored on your device when you visit our Website. They help us analyze website traffic, remember your preferences, and provide personalized content. You can control the use of cookies through your browser settings.
5. Data Security
We take data security seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We use secure protocols (HTTPS) to encrypt data transmission and regularly update our security systems to ensure your information is safe.
6. Your Rights and Choices
You have certain rights regarding the personal information we collect from you. These rights include:
6.1. Access
You have the right to request access to the personal information we hold about you and receive a copy of that information.
6.2. Correction
You have the right to request correction of any inaccurate or incomplete personal information we have about you.
6.3. Deletion
You have the right to request the deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.
6.4. Withdrawal of Consent
If you have provided
your consent for us to process your personal information, you have the right to withdraw your consent at any time.
7. Third-Party Websites
Our Website may contain links to third-party websites. Please note that this Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of third-party websites. We recommend you read the privacy policies of those websites before providing any personal information.
8. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes to this Privacy Policy by posting the updated version on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us using the following details:
Caraci Clothing
London House, 21 Loveday St, Marshalltown, Johannesburg, 2000
0760251643
legal@caraciclothing.com
We are committed to addressing your concerns and resolving any privacy-related issues in a timely and transparent manner.